Category Archives: business

Social Media Beyond Marketing: The HR Implication

Last week, Jennifer Way of Way Solutions and I were invited to speak at the West Tennessee SHRM (Society for Human Resource Management) Human Resources & Employment Law 2012 Spring Conference. Our topic was “Highlighters, Candy Bars, & Microphones: A New View of Social Media for HR.” The gist of what we had to say [...]

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Test Everything… or Not?

Seth Godin today writes: Netflix tests everything. [...] Except they didn’t test the model of renting DVDs by mail for a monthly fee. [...] And they didn’t test the idea of betting the company on a switch to online delivery. The three biggest assets of the company weren’t tested, because they couldn’t be. Sure, go [...]

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Why Startups Succeed, Why Startups Fail

I was meeting with someone recently who asked if I have any advice about what causes startups to succeed or fail. At first blush, it’s a funny question to ask someone who’s starting up a company; I mean, I should really be the one seeking advice. On the other hand, I have been involved in [...]

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Best Interview Question Ever: Leadership vs. Management?

Image by lumaxart via Flickr During a recent phone interview, I was asked “What’s the difference between leadership and management?” Have you ever stopped to think about it? I’m a little embarrassed to say that I haven’t. I think I muttered something about servant leadership, and how as a manager I’ve always tried to make [...]

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