Category Archives: customer experience
Your Feedback on Customer Feedback
I have just finished writing up a long-ish post over at Corporate Idealist about how to get customer input. It’s chock-full of years of my experience in drawing feedback out of sometimes reluctant customers. If you have a moment, I’d love it if you stopped by there and left a comment with anything I might [...]
Tagged blogging, customer experience Comments Off
Smart Marketing Moves for Iridesco's Harvest
I recently asked on Twitter what tool folks recommended for time tracking, invoicing, and project management. A lot of people suggested Basecamp, but I’ve used it with multiple clients and it doesn’t really cover what I’m interested in. Several people suggested Harvest, which I’d never heard of, but from the overview on the web site, [...]
Tagged brand, customer experience, marketing, tools 1 Comment
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