Tag Archives: e-commerce

Beware of the Phone-Wielding Consumer

By Kate O'Neill | Published December 7, 2009

via Rob Cottingham. Oh, I’ve totally done this. Don’t be surprised if this is the next trend everyone can’t stop talking about. Have you started thinking about your mobile strategy yet?

Posted in marketing & ads, mostly for fun | Also tagged customer experience, mobile, mobile commerce, shopping Comments Off

No Shoes, No Shirt, No Email Address History, No Service?

By Kate O'Neill | Published August 25, 2009

An article in today’s InternetRetailer.com daily news called “Why retailers can probably trust consumers with lots of Facebook friends” caught my eye: Accertify announced today a deal to incorporate into its fraud-screening process data from Rapleaf, a company that has indexed over 600 million e-mail addresses, and tracks such information as how many social network [...]

Posted in customer experience, technology | Also tagged business, business data, customer data, customer experience, metrics & analytics, targeting Comments Off